The product
How iLeader actually works.
A four-layer platform: assessment, AI coaching, role-play practice, and outcome measurement. Designed and trained by ICF-certified coaches. Delivered by AI, at scale.
The four-layer model
Four layers. One coherent system.
01 · Assess
Start with what matters to your organization — not a generic test.
Your organization picks 8 skills from iLeader's taxonomy of 31. Each Coachee takes the 'Finding Your Superpowers' assessment, meets those 8 skills and chooses 4 to develop. It sets context; it is not a placement exam.
02 · Coach
A real coach. Not a chatbot giving advice.
The Coachee brings a real situation — a difficult conversation, a stretch decision, a moment of doubt. iLeader asks the questions that help them clarify, decide and commit. It does not give advice. Available 24/7 in English, Spanish or Nepali.
03 · Practice
A safe space to practice the conversations that matter.
Role-play scenarios are co-designed with each partner for the skills its program targets — say, negotiation for a sales team or confidence for young people preparing for a first job. After every attempt, iLeader gives feedback.
04 · Measure
Data that answers the question your CFO or MEAL Officer is actually going to ask.
Coachees see their own progress in the App, private by default. Your dashboard shows group-level skills progression, goal-attainment patterns and Topic Insights. Partners never see conversation content, individual sentiment or individual risk.
Tracking & assessment — in depth
What we track, how we track it, and who sees what.
iLeader tracks three things that matter to the person funding the program:
- Skills progression on the skills your organization selected from the 31-skill taxonomy.
- Goal attainment when a Coachee opts in to goal-tracking with curated accountability notifications.
- Group-level sentiment and risk insights on the topics you select — only for groups of 10 or more, with contribution caps and suppression rules. Never individual.
| Data | Your organization |
|---|---|
| Conversation content | Never |
| Individual sentiment and risk | Never |
| Skills progression | Cohort level, on the 8 skills your organization selected |
| Goal attainment | Aggregated patterns |
| Usage data | Logins, sessions and goal completion, as disclosed to every Coachee at onboarding |
| Topic Insights | Group level, released in bands, only for groups of 10 or more |
The Coachee sees their own skills progression, goals, progress and positive engagement data in the iLeader App, and can delete their conversations, goals and history at any time.
The iLeader team sees system-wide quality and adaptation metrics for continuous improvement, subject to partner agreements.
Customization — in depth
We adapt iLeader to your people. We don't just translate it.
Language, culture, scenarios and measurement — each one co-designed with your team.
Language
English, Spanish, Nepali live today. Any additional language during customization — native-speaker coaching review, not machine translation.
In Nepal: Nepali, reviewed by native-speaking coaches.
Cultural and philosophical framing
Country culture, target-population culture, and your organization's culture and values.
In Nepal: Eastern frames such as duty (kartavya), right livelihood and the balance between community and self.
Role-play scenarios and skill focus
The eight skills you select from 31; scenarios co-designed for your specific program outcome.
In Nepal: reintegrating with family, negotiating with employers and navigating informal job markets after years abroad.
Topic Insights and outcome measurement
Customized to the indicators you report on — corporate KPIs, MEAL logframes, WIOA performance indicators, academic accreditation outcomes.
In Nepal: aligned to the partner NGO's logframe for reintegration and employability.
The customization process
From discovery to launch in 6–10 weeks.
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01 · 2–3 weeks
Discovery
We learn your population, program logic, and outcome goals.
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02 · 2–4 weeks
Co-design
Language, philosophical framing, scenarios, metrics — all with your subject-matter experts in the room.
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03 · 2–3 weeks
Build and configure
We configure the platform, load your content, and set up your dashboards.
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04 · Ongoing
Launch and iterate
Continuous review, joint iteration, and outcome reporting on the cadence you need.
AI + ICF design
Designed and trained by ICF-certified coaches. Delivered by AI, at scale.
A Coachee will never be told they're talking to a human when they're not. The AI is the coach — and it is customized to support your goals.
AI-Powered
The coaching your Coachees experience is 100% AI-powered. Available 24/7. At any scale.
ICF-Designed
What gives that coaching its quality is how it was built. iLeader's coaching methodology, conversation design, tone, and quality standards were created by ICF-certified coaches working alongside our AI engineering and behavioral science team — hundreds of hours of design and calibration before a single Coachee session.
Security & trust
Your data. Your Coachees' data. Treated with care.
Coachee-controlled data
Every Coachee can delete their conversations, goals, and history at any time.
SOC 2 Type II
On our roadmap, not certified.
GDPR and LGPD
Configured per deployment.
FERPA
School Official exception, set out in the contract.
In-region data residency
Scoped per deployment.
See iLeader customized to your people.
Apply to the Charter Partner Program — five minutes, then a 45-minute first call. We walk through a demo customized to your people and answer the hard questions.